Cancellation procedure for the SSBT Portal

Step 1 - Login to Standard Self Booking Tool For Flight Booking portal.

Step 2 - Login and click on manage bookings.

Step 3 - Login and click on manage bookings.

It will show flight booking and flight cancellation.

Step 4 – Click On Cancel.

Search the booking from various option given like date range by clicking on “TO” and “FROM” /PNR/ORDER ID/ TICKET NO. Once booking appears, cancel the booking from the left side cancel button.

Step 5 - Confirm to Cancel.

Click & Select the booking leg to proceed with cancellation. Please enter the remarks in the comment section and click on ‘’Cancel” button to cancel.

Airlines allow cancellation as per their specific cancellation policy. In standard procedure, Airlines allow online cancellation 4 hours before departure. However, cancellation might differ from Airline to Airline and is as per the booking class.

Many Airlines apply cancellation restrictions and heavy cancellation charges within 24-72 hours before departure.

Note:- Airlines keep changing the policies and negotiate deals time to time. Travellers must check fare rules before proceeding for bookings.

If you have done your webcheck-in, then auto cancellation is not permitted by the Airlines. In such case, you can call the Airlines directly and cancel the same and write back to us with details. Else, booking will be NO SHOW and entire amount will be treated as charges with NIL refund to customer.

OR

You may call our call centre (0124-4603500 / 0124-6282500) with the ticket details and ensure that cancellation request has been processed.